Gateway
Online payments are processed by Midtrans.
Secure & Transparent Payments
Payment Information
Payment methods, total components, status updates, Midtrans security, invoices, and issue handling.
Total
Products, tax/discount, shipping, and channel fee.
Status
Updates after official confirmation.
Payment Information
Please read this policy together with the other customer policies before creating an account or completing a transaction.
01
Payment methods
Available channels may include virtual accounts, cards, QRIS, e-wallets, or other methods enabled on the GAS Midtrans account. Project invoices may also use the official company bank account shown on the invoice.
02
Payment total
- Product subtotal or invoice amount.
- Eligible discount or promotion.
- VAT where applicable or included.
- Shipping after subsidy or free shipping.
- The displayed Midtrans channel administration fee.
Important note
The server recalculates the amount sent to the payment gateway. Always review the final summary before paying.
03
Payment status
Order status changes after an official Midtrans notification or finance verification. A success screen in a banking app may not yet represent the final order status. Keep your receipt and monitor the Customer Portal.
04
Payment deadline
Payment instructions expire. Online orders without verified payment within 24 hours may be automatically cancelled and stock released.
05
Payment security
Online payments use the official Midtrans interface. GAS never asks for a PIN, OTP, CVV, or banking password by chat, email, or phone. Full card details are not stored by GAS.
06
Invoices and project payments
Online-store invoices are available from order details. A Business OS quotation or project may generate multiple term invoices. Verified payments reduce the outstanding balance and are recorded in Payment Tracking.
07
Failed, pending, or duplicate payments
- Pending: wait for final notification before paying again.
- Failed/expired: create a new payment from the order page when available.
- Debited but not updated: send proof, time, amount, and order code through Support.
- Duplicate payment: submit both transaction references for review and refund processing.
08
Fraud prevention
Pay only through checkout, an official payment link, or the company account listed on a valid invoice. GAS may perform additional verification for high-risk transactions. Report suspicious instructions immediately.